Financial Arrangements
Patient Experience
At our practice, we are committed to ensuring our patients feel as comfortable and relaxed as possible during their appointments. To achieve this, we provide a variety of amenities, including weighted blankets, TVs, music, and noise-cancelling headphones.
Our office also features a central essential oil diffuser system, creating a soothing, aromatic environment from the moment patients step through the door. Additionally, we have a full-body massage chair available for their use and enjoyment.
We require all patient forms to be completed before your scheduled appointment. You can access and fill out the forms by clicking here . If you are unable to complete the forms at home, please arrive 30 minutes early to your appointment to do so at our office.
Insurance & Financial Policy
At Extraordinary Smiles, your comfort is our priority. We make dental care accessible through flexible payment plans, whether or not you have insurance. Our preferred financing partners include Cherry and CareCredit, offering convenient solutions for most patients.
- Flexible payment options available, including Cherry and CareCredit
- Treatment accessible with or without insurance
- Most PPO plans accepted
- Upfront cost estimates provided
- We verify benefits as a courtesy before your appointment
Payment & Insurance Details
Please confirm with your insurance provider that we are in-network before your appointment. It is your responsibility to provide accurate and up-to-date insurance information, including your insurance card and a valid photo ID, at the time of your visit.
As a courtesy, we will verify your insurance benefits prior to your appointment and provide you with an estimated out-of-pocket cost. Please note that this is an estimate only — final costs may vary based on your plan’s deductible, co-insurance, and coverage limits. The estimated amount will be due at check-in.
Appointment Policy
At our practice, we are committed to providing excellent dental care to all our patients. To ensure consistency, we have implemented an Appointment Policy that enables us to schedule appointments for every patient. When an appointment is booked, that time slot is reserved exclusively for you. If an appointment is missed, that time cannot be allocated to treat another patient.
Please confirm your appointment
We will contact you multiple times prior to your appointment by text, email and telephone. You MUST reply to one of these contacts to confirm your appointment.
Late arrival policy
We kindly ask our patients to be respectful of our time. If you are more than 15 minutes late, we may not be able to render the scheduled treatment. While we certainly understand that delays may happen, we have an obligation and responsibility to do our very best to treat patients who are here for their appointments on time. We strongly encourage all our patients to arrive at least 10 minutes early for scheduled appointments.
We request all patients to complete the required forms prior to the appointment but for any reason you are not able to complete the forms at home, please arrive 30 minutes prior to your appointment. We will be happy to help you fill out the forms at the office.
Cancellation/Rescheduling
We kindly request that you provide us with at least 48 hours notice if you need to cancel or reschedule your appointment. This allows us to schedule patients on our waiting list into that appointment.
Cancellations made less than 48 hours before the scheduled appointment may be subject to a cancellation fee.
Missed appointment
We kindly ask all our patients that if you cannot make it to your appointment, please give us a call immediately. Any missed appointment will be subject to a missed appointment fee that cannot be billed to the insurance company and will be the patient’s direct responsibility. No future appointments can be scheduled without the payment of this fee.
We understand that unforeseen circumstances may arise, and we will consider exceptions on a case-by-case basis. Our goal is to be respectful of all our patients’ time and provide a comfortable experience to all.
We appreciate your understanding.
FAQ – How Can We Help For You?
What payment methods does Extraordinary Smiles accept?
We accept cash, personal checks, and all major credit cards, including Visa, Mastercard, American Express, and Discover. We also accept FSA and HSA cards. For larger treatment plans, we offer financing options to spread the cost over time, making comprehensive dental care more manageable for families and individuals throughout the Lehigh Valley.
Does Extraordinary Smiles offer in-house payment plans or financing without a credit check?
We work with trusted third-party financing partners to provide flexible payment options for patients who need assistance covering the cost of treatment. Some plans may be available for patients with varying credit profiles. Call our office to discuss your situation. We are committed to finding a solution that makes necessary dental care financially accessible to you.
Can I get a cost estimate before starting any dental treatment at Extraordinary Smiles?
Yes, always. We provide a clear, itemized treatment plan and cost estimate before any procedure begins. We will also review what your insurance is expected to cover so you understand your out-of-pocket responsibility in advance. Transparency in financial communication is a cornerstone of the patient experience at Extraordinary Smiles, no surprises.
What financing companies does Extraordinary Smiles work with for dental treatment plans?
We work with leading dental financing partners to offer competitive rates and flexible terms. Depending on your creditworthiness, you may qualify for promotional 0% interest periods or extended low-monthly-payment plans. Our financial coordinators will walk you through all available options at your consultation so you can make an informed decision.
Is it possible to phase dental treatment to make it more affordable at Extraordinary Smiles?
Yes. If your treatment plan involves multiple procedures, we can often phase your care strategically, addressing the most urgent needs first and scheduling other treatments in subsequent visits. Phasing treatment can align with your insurance plan’s annual benefit maximum and make costs more manageable over time. Ask our team to help you prioritize your treatment during your comprehensive exam.
Testimonials
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